9/24/2023 0 Comments Apple store fresno hours![]() I have a 2016 MacBook Pro that the display was only working if the laptop was open to a 45 degree angle. I took my computer to the Fresno Mobile Kangaroo store to have diagnostics ran on it. Overall, honest and ethical employees, fair prices, and excellent service! Mobile Kangaroo was able to retrieve all the data, put in on an external hard drive, AND fix my laptop, and everything including the diagnostic fee cost about $300, when other establishments had quoted me $800. Mobile Kangaroo's diagnostic fee was $100 and when I went in, the employee opened up my laptop and said I would only pay the diagnostic fee if he thought he was able to retrieve all the data from the memory card if not, he wouldn't charge me the diagnostic fee. I searched everywhere in the Fresno/Clovis area and was told that the diagnostic fee just to open up the computer to see if the memory card was salvageable, was going to be $200. I really didn't care about the computer itself, but I wanted all the documents and photos I had stored on it. I spilled a whole bottle of water right on my keyboard right before finals week and called everywhere in Fresno/Clovis to see if I could get it fixed. This place is overpriced and just not worth it. The girl at the front desk was amazing and polite but the rest of the experience was terrible. Overall, this was an absolutely terrible experience. This was an absolutely horrible experience because I lost 65 dollars for them to tell me everything I already knew and they refused to fix what I asked them to fix. They rejected saying that I had to purchase the other repair before the speaker could be touched. However they told me that the speaker also needed a repair so I asked instead for my diagnostic cost go towards repairing the speaker. I rejected the repair as it would be cheaper to just get a new laptop. Anyway they got back to me saying that the price to fix the keyboard would be 400 dollars. I was told that the 65 dollars goes towards the cost of repair. This is understandable due to liability reasons, so I paid the 65 dollar diagnostic fee just to be told it has the problems I already knew it had. Anyway, I asked for an estimate of how much it would cost to fix the keyboard and they refused to give me an estimate. We can also help you discover inspiring new technology, and keep you up-to-date on the latest tech innovations.I went in because one of my keys on my laptop broke off, and my Mac is old so it's just one of its problems. ![]() We can help you get more out of your tech, electronics and appliances. We’ll discuss any questions or concerns you have about your product. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store. Geek Squad Protection ensures your tech stays working like new beyond the manufacturer’s warranty. Or check out our Geek Squad Intelligence blog for expert articles, helpful forums, frequently asked questions and more. ![]() We're happy to offer you advice.Ĭheck these Geek Squad tech tips that help you set up, use and troubleshoot computers, cell phones, smart home devices and more. Need your TV mounted? Appliance repaired? Car electronics installed? Cell phone repaired? Geek Squad is here for you, no matter where you bought your product. ![]() Geek Squad provides repair, installation and setup services on all kinds of products – including computers and tablets, appliances, TV and home theater, car electronics, marine electronics, cell phones, cameras and camcorders, portable audio, smart home and video game products. We have Agents available 24 hours a day, 7 days a week, 365 days a year. Geek Squad offers an unmatched level of tech and appliance support, with Agents ready to help you online, on the phone, in your home, and at Best Buy stores. ![]()
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